• INDIKATOR MUTU RS KRAMAT 128

    INDICATORS OF QUALITY OF RS KRAMAT 128

     

    1. WOUND INFECTIONS OPERATION OF INGUINAL HERNIA

    Medical record data obtained 32 patients who undergo surgery due to inguinal hernia. After the search is done outpatient medical record about 30 patients come control at least one time within the period 30 day post surgery. 2 the patient does not come up control. With the ILO definition above, overall the patients stated having no ILO.

    2. ULTRASOUND UTILIZATION INDICATORS

    ULTRASOUND tool usage can result in all year 2017 is as much 1792 times. When the averaged result is equal to 149 times per month. The amount of usage of ULTRASOUND is more in inpatient versus outpatient(about 2 bading 1). With the above results it can be concluded that ULTRASOUND utilization reaches target.

    3. OUTPATIENT SATISFACTION

    The results of customer satisfaction on each component is very fluctuate from month to month. Data analysis was done with the SPSS. All year round 2017 outpatient satisfaction numbers RS Kramat 128 still on top 80 percent. The lowest figures are obtained by mid, i.e. in June-July. After that patient satisfaction is back on the rise.

     

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